Sales Support Administrator – Development role/Trainee
Fradley Park – Lichfield
Do you have previous Administration experience? Looking for a career in our industry?
Great news!
We have a fantastic opportunity for a Sales Support Administrator to join our Group Sales Team. This will be a development role perfect for a candidate who has a foundation of administration experience who is eager to develop their skills in Sales Support and Customer Service.
You will gain hands on experience working with our clients and provide essential administrative and operational support to the Group Sales team, assisting in the execution of sales across the Allports Group product portfolio, including LCV, MHD Trucks, and Deker Trailers.
This role involves interaction with key OEM partners (Renault Trucks and Isuzu Trucks) and customers, ensuring smooth processes and accurate documentation throughout the sales cycle.
Monday – Friday. Office based
Our benefits package includes
- 28 days holiday (inclusive of Bank Holidays
- Designated EAP service to support health and financial wellbeing
- Refer a friend scheme (earn £750 for each referral)
- Birthday and Christmas Gift Vouchers
- Enjoy discounts for UK hotel stays
- Retail, Gym and Cinema Discounts (130 outlets)
- Training and Development opportunities for career progression
- Charity and Community events throughout the year
What you will be doing:
System & Data Management
- Update and maintain ITUK/RTUK systems and Dealer Connect.
- Keep CRM records (Pipedrive) accurate and up to date.
- Update VDA+ for all Group Sales activities.
- Maintain DMS Admin for new assets and ensure system integrity.
- Update V: files and R2C for new assets.
Operational Support
- Prepare and distribute handover packs and emails for customers.
- Conduct arrival checks for new vehicles/assets.
- File and organise documents for compliance and easy retrieval.
Customer & Internal Liaison
- Handle incoming calls to the Group Sales main line professionally.
- Support the team with administration tasks and customer communication.
What you will bring:
- Strong organisational skills and attention to detail.
- Good communication and interpersonal abilities.
- Experience in Administration (6+ months preferred) although full training will be provided.
- Ability to learn and use multiple systems (CRM, OEM platforms, DMS).
- Proficient in Microsoft Office Suite (Excel, Word, Outlook).
- Positive attitude and willingness to develop within a fast-paced environment.
- Interest in the automotive or commercial vehicle industry is desirable.
If you’re looking to build a long-term career in sales operations or commercial administration, we’d love to hear from you!
